About our products

What skin typs to EiE products suit?

Our products are suitable for all skin types, and are especially beneficial for those looking to protect their skin from aging, pollution, and UV damage.

Where are EiE prodcuts produced?

All EiE products are proudly developed and produced in Sweden.

Is EiE cruelty free and vegan?

Yes. Every EiE product is 100% cruelty-free and vegan.

Do EiE products contain fragrance?

No. We keep our formulations minimal and neutral—no added perfumes, no unnecessary fillers.

What is the shelf life of your products?

Unopened products last for up to 3 years. Once opened, we recommend use within 12 months.

Can I combine EiE with products from other brands?

Yes, EiE works well alongside other skincare products. For best results, we recommend pairing our serum and cream together.

Where are your products made?

There are made in Sweden!

Payment and Subscription

Which payment methods are accepted?

Visa, MasterCard, Klarna, American Express, Apple Pay, Google Pay, PayPal, and UnionPay.

How does the subsription plan work?

You have the option to have our Klotho products and keep 'em coming!

You can choose to receive automatic deliveries of your EiE products every 2 months.

Can I pause or adjust my subscription?

Of course. Simply log in to My Account and select Manage My Subscription to pause, reschedule, or cancel at any time.

Shipping and returns

Which countries do you ship to?

We currently ship to Sweden, Norway, Denmark, Finland, Iceland, Germany, Belgium, and the USA.

If your country is not listed, please contact us at info@eielev.com and we’ll do our best to assist.

Who are your shipping parters?

  • Sweden: DHL

  • Other countries: UPS

Do you offer free shipping?

Yes, on all subscription orders and single orders over 1000 SEK.

What is your return policy?

We accept returns within 14 days of purchase. Please email us at helpme@eielev.com to receive return instructions.

All items must be unused, in original packaging, and in re-sellable condition. Any promotional gifts received with your order must also be returned.